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Complete Surveillance & Monitoring Solutions

Interactive Video Surveillance

Real time event based video and alarm surveillance that;

  • Identifies events in real time with
  • Automated response dispatch and
  • Operational intervention based on

On-Site Video Recording, Storage and Analysis utilizing Promontory Insight’s K2 IP video management open platform


Interactive Video Surveillance
End to End Device Security Monitoring

End to end alarm and device management

Management of unlimited Device types including

  • Access control
  • Panic buttons
  • Valve sensors
  • Gas sensors
  • Heating/cooling
  • GPS devices
  • Mobile phones

Augmented by video intervention when required

Automated Response Management and Resolution Tracking

Intervention and Dispatches to the appropriate parties based on pre-defined rules and protocols:

  • Police, Fire, Ambulatory
  • Audio intervention (2 way or 1 way as required)
  • Siren and other deterrents
  • Onsite Traditional Guard Services
  • Property Managers
  • Onsite Concierge
  • Building Maintenance
  • Non-emergent Response Patrol vehicles
  • Other as defined by customer

Scheduled and Unscheduled Interactive Specialist Intervention for:


Virtual Guard Escort – escorting of an employee or customer to/from car or other destination
Virtual Guard Patrol – remote video centric live tour of the the property based on pre-determined schedules


Alarm Verification – upon receipt of an alarm, command center specialist go live view to validate the alarm before alerting local authorities


Monitored Openings/Closings – assistance to owners when wanting or requiring a second set of eyes on the opening and closing of higher risk store environments


Lone Worker Assistance – when regulations or procedures call for escorting of lone employees from one destination to another, Promontory Insight’s 24X365 command center is available to intervene as necessary

Robust Operational Reporting

Promontory Insight’s unique application of software and Metadata Reporting allow us to provide Our Customers with Powerful Information regarding their site;

  • People counts
  • Traffic counts
  • POS transaction threshold reporting
  • Heat map to understand onsite customer shopping patterns
  • Operational issues like;
  • Light bulb replacement
  • Graffiti
  • Repairs required